Shipping

Shipping Policy

We’re so glad you’re here! Here’s everything you need to know about how and when your order will ship.

⏱ Order Processing Time

Orders ship from New York City, usually within 1 business day (up to 2 during busy periods). Orders placed on weekends and holidays ship the next business day. You’ll receive an email with tracking information once your order ships.

🚲 Same-Day Delivery in NYC

Order by 1:00 PM ET, Monday–Friday, for same-day courier delivery via GETCHO anywhere within 15 miles of New York City. Choose GETCHO at checkout.

🇺🇸 Domestic Shipping (USA)

We offer these shipping options at checkout:

Economy Shipping:
Most orders arrive in 3–5 business days after shipping.
NY, NJ and CT: 2–3 business days.
Express Shipping:
Arrives in 2–3 business days after shipping.

Please note: shipping time refers to time in transit, not including processing.

🎄 Holiday Shipping Cutoffs

To get your order by Christmas, order by end of day (ET) on these dates:

	Economy	Express
NY, NJ and CT	Thursday, December 17	Friday, December 18
Rest of the US	Tuesday, December 15	Thursday, December 17

NYC same-day courier: order by 1:00 PM ET, Monday–Friday.

These dates are set cautiously to allow for carrier volume during the holidays. Many orders arrive sooner, depending on carrier and location.

🌍 International Shipping

We currently ship worldwide using trusted carriers via FlavorCloud.

International Standard:
Estimated delivery in 7–21 business days
International Express:
Estimated delivery in 3–7 business days

Exact delivery times vary by destination and local customs processing.

All international orders ship DDP (Delivered Duty Paid) — duties and taxes are included at checkout, so there are no surprise fees upon delivery.

🚚 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. If you have any trouble locating your package, feel free to reach out — we’re happy to help!